Position title
Cloud Services Engineer

We are currently seeking a self-motivated and dedicated individual to join our Cloud Services Department. This role will require deep technical knowledge of the Microsoft Cloud stack. The Responsibilities include but are not limited to assisting in architecting and developing migration plans, creatively architecting solutions that are technically sound, preforming engineering tasks for the delivery of solutions and migrations, developing documentation for the handoff to support, and serving as a point of escalation for office 365 related efforts. As a large portion of this role is client facing strong soft skills are mandatory. The qualified individual will possess superior customer service skills, the ability to multi-task effectively and manage multi-threaded project efforts, and the aptitude to work independently while generating high quality work product.


• Assist in client-facing discovery and scoping efforts
• Develop Migration plans taking into account the client’s timeline and requirements
• Perform engineering tasks as part of authorized migration plans
• Assist in troubleshooting of on-prem and cloud configurations
• Serve as a point of escalation for IITG’s internal NOC department for Cloud Services related issues
• Remain up to date technically on the changing landscape of the Microsoft Cloud Stack


• Degree or certifications in Computer and Information Systems or related field
• Experience with: Exchange Online, Azure, Azure Active Directory, Teams, SharePoint Online, OneDrive, Azure Active Directory Connect, ADFS, and migrations or hybrid configurations for all of the above environments.
• The ability to troubleshoot and remediate cloud-related issues for, Windows XP/7/8/10, Windows Server 2003/2008/2012/2016/2019, Microsoft Exchange Server 2007/2010/2013/2016
• Working knowledge of Networking and DNS principals involving the Microsoft Cloud Stack
• Ability to provide end-user desktop support of Microsoft Office 365 applications
• Hands-on experience with Migration planning and remediation
• Proven ability to be detail-oriented and manage time effectively

Job Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
401(k) matching
Paid time off
Referral program


Lori Nelson, HR Business Partner


(216) 370-7997 ext. 1009

Employment Type
Beginning of employment
Duration of employment
Job Location
2132 Case Parkway North, Twinsburg, OH 44087
Base Salary
$60,000-$70,000 Per year
Date posted
March 5, 2021
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Position: Cloud Services Engineer

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